Kate

Head of Client Services
Kate Punch

Expertise:

Client Relationships – Operations – Client Strategy

Background:

Kate completed her degree in Media Production at Coventry University in 2010 and started her career working at a not-for-profit before transitioning into marketing and project management.

Before arriving at Punch in 2023, Kate worked as an Account Director, looking after a wide spectrum of clients in the FMCG and hospitality sectors.

Key Contributions:

  • Built strong relationships and oversaw key projects, ensuring successful execution and client satisfaction with key hospitality clients. 
  • Internally implemented new processes and structures, improving agency workflows. 

Approach:

Kate ensures that the right teams are assigned to the right projects and brings clients closer to agency experts, guaranteeing that each project runs as efficiently and successfully as possible. Her focus is always on maintaining strong client relationships and ensuring client happiness is always our first priority.

Start growing your revenue

You might also be interested in