Helen
Head of People
Expertise:
Team Engagement – Policy Compliance – Overseeing Employee Lifecycle
Background:
Prior to joining Punch, Helen worked in hospitality for over a decade including seven years working in a pub, and three years as a chambermaid in a hotel.
Helen’s academic background is in design, studying Graphic Design at Leeds College of Art and Design, completing both a BTEC and a degree in Visual Communications. During her time as a studio manager, Helen's interest in people management grew.
As Punch grew, it became clear there was a need for more structured people processes, which led her to develop performance plans aligned with our company's strategic goals, becoming Punch’s Head of People.
Helen’s academic background is in design, studying Graphic Design at Leeds College of Art and Design, completing both a BTEC and a degree in Visual Communications. During her time as a studio manager, Helen's interest in people management grew.
As Punch grew, it became clear there was a need for more structured people processes, which led her to develop performance plans aligned with our company's strategic goals, becoming Punch’s Head of People.
Key Contributions:
- Developed a new onboarding structure, ensuring tasks are well-organised and employees feel engaged from the outset.
- Launched a goals and objectives framework tied to Punch’s overall strategy, introducing workshops to align the team.
- Implemented our Vision and Values programme, including workshops, surveys, and engaging events to bring them to life.
Approach:
Helen prefers a hands-on approach, gathering feedback and researching extensively to ensure she’s fully informed. Regular check-ins and maintaining a positive outlook are central to how she operates, as is empowering our Heads of Department. Working with people has been a journey of learning and discovery, and she believes there’s always more to refine.