Punch Partnerships

Andrew Mosley’s Hotel General Management career spans over 30 years, running businesses for Shire Hotels, Corus and Regal Hotels, QHotels and De Vere Hotels which included time as Director of Operations at The Belfry, the 4 time Ryder Cup venue.

He was General Manager/Managing Director of The Grand Hotel, Brighton for nearly 15 years. During his career he also held several multi property Regional Director roles.

In his time at The Grand he firmly re-established the hotel as a first choice venue for business and leisure. The Grand employs over 300 staff.

Andrew left The Grand Brighton in December 2024 to start his own business which offers Consultancy and Business Improvement/Change to the hospitality sector, Mentoring/Executive Coaching and Public Speaking.

Andrew’s leadership ‘mantra’ has always centred around People, Delivery and Sales and it is with this at the forefront of his mind that Andrew approaches his role as a consultant. In any business he first ensures that the team are clearly directed, energised and focussed with a will to deliver great customer service which, in turn, naturally triggers sales growth. More widely he is very well connected and respected in the hospitality sales arena.

Andrew thrives on delivering against Key Performance Measures, examples of which include:

• Achieving team engagement scores of 90%+
• Team retention of more than 75% (measured as a % of a team with more than 1 year’s service)
• Customer net promoter scores of 70%+
• Doubling sales turnover (and EBITDA)

Furthermore, Andrew’s commitment to put the team at the front of the business was rewarded in 2019 with a Catey for The Grand as Best Employer in Hospitality. A Catey is generally regarded as The Hospitality Industry’s greatest accolade.

Andrew has been an active member of The Meetings Industry Association (MIA) for nearly 20 years and is currently Chair of The Board of Directors with the Chief Executive reporting to him.

He was also Chair from 2014 to 2016. The MIA is widely viewed as the event industry’s leading association representing and advising it’s members, lobbying government, running events and providing B2B opportunities.

Andrew is an established mentor and has mentored approximately 30 individuals. Significantly, he has contributed to programmes such as Fast Forward 15 – which offers business coaching and mentoring to female professionals looking to advance their careers in the hotel, meetings and events industry. (References and testimonials on request)

Andrew has also always been a strong participant in the local business communities in which he has run hotels, none more so than in Brighton where he (still) sits on the Board of Trustees of Rockinghorse – a local children’s charity supporting the Royal Alexandra Hospital Finally, with such a wealth of experience, Andrew inevitably has a compelling story to tell as a public speaker – with delivery ranging from his approach to business, how he came to work and ‘grow up’ in hotels, as well as “The importance of focussing on performance over results”.

Furthermore, there are also, inevitably, stories from behind the scenes of the many hotels he has worked in or managed. Amusing, endearing and occasionally tear jerking, these include serving room service to badly behaved pop stars to taking afternoon tea with Royalty as well as, most importantly, looking after guests who have saved hard to afford an overnight stay. To date he has spoken at a number of B2B events as well as hosted industry awards dinners. (Testimonials available on request).

With over 20 years in hospitality leadership, Claire brings deep operational expertise and a proven track record of driving performance across a diverse portfolio of hotels and resorts. She has spent more than 15 years as a General Manager, leading city centre hotels, destination resorts, conference-led properties and luxury leisure assets across the UK, consistently delivering step changes in profitability, guest satisfaction and team engagement.

A financially astute and commercially minded leader, Claire is known for bringing teams together around a clear vision, translating strategy into action and building cultures that drive sustainable results. Her experience spans complex multi-department operations, large-scale refurbishments, brand transitions and award-winning guest experiences.

Today, Claire works closely with hotel owners and operators, supporting IT selection and implementation projects, development and refurbishment programmes, hotel asset management and commercial strategy. Alongside this, she provides one-to-one coaching for senior leaders, helping individuals and teams unlock performance, navigate change and lead with confidence in an increasingly complex operating environment.

A revenue management consultancy dedicated to unlocking top & bottom-line growth for hospitality businesses via commercial expertise, revenue management, distribution strategy, and analytics. Known for flexible support from part-time to full-scale engagement.

RevenueRich provides commercial support, revenue management, pricing, and distribution support tailored to each client’s needs. The consultancy focuses on optimising channel mix, improving reporting clarity and strengthening day‑to‑day revenue routines for measurable uplift.

• Flexible outsourced revenue management and distribution support
• Expert in hotel pricing and analytics
• Experienced in tangible top /bottom line optimisation
• Experienced in systems /tech stack change and optimisation

En Pointe Solutions is a UK hospitality sales consultancy that works with hotels, venues and hospitality brands to strengthen their commercial performance. We specialise in interim sales support for the times when businesses need it most. Whether covering a gap in the team, supporting a new opening, or providing additional sales firepower during busy trading periods, En Pointe can step in quickly with experienced hospitality sales professionals who know how to generate activity and drive revenue.

Through a network of more than 40 senior hospitality sales specialists across the UK, clients gain flexible access to proven commercial expertise without the need to recruit permanently. Alongside interim support, En Pointe also works with clients on commercial strategy and project-based sales activity, helping hospitality businesses open new relationships, develop their market presence and build stronger pipelines.

The company also delivers practical sales training and coaching for hospitality teams, helping sales and events professionals develop the confidence, structure and commercial mindset needed to win more business. In many cases, En Pointe acts as an extension of a client’s team, bringing hands-on industry experience and a pragmatic approach to delivering results.