Helen

Expertise:

Team Engagement – Policy Compliance – Overseeing Employee Lifecycle

Background:

Prior to joining Punch, Helen worked in hospitality for over a decade including seven years working in a pub, and three years as a chambermaid in a hotel.

Helen’s academic background is in design, studying Graphic Design at Leeds College of Art and Design, completing both a BTEC and a degree in Visual Communications. During her time as a studio manager, Helen’s interest in people management grew.

As Punch grew, it became clear there was a need for more structured people processes, which led her to develop performance plans aligned with our company’s strategic goals, becoming Punch’s Head of People.

Key Contributions:

• Developed a new onboarding structure, ensuring tasks are well-organised and employees feel engaged from the outset.
• Launched a goals and objectives framework tied to Punch’s overall strategy, introducing workshops to align the team.
• Implemented our Vision and Values programme, including workshops, surveys, and engaging events to bring them to life.

Approach:

Helen prefers a hands-on approach, gathering feedback and researching extensively to ensure she’s fully informed. Regular check-ins and maintaining a positive outlook are central to how she operates, as is empowering our Heads of Department. Working with people has been a journey of learning and discovery, and she believes there’s always more to refine.