Charlotte

Expertise:

Process Development – Profitability – Operational Strategy

Background:

Prior to her role at Punch, Charlotte had a diverse professional career, with time spent in PR, account management, and marketing roles.

Charlotte has worked at a variety of marketing agencies within the client services team, providing strategic solutions, idea generation, and managing campaigns alongside client communications.

She first joined our agency as a Senior Account Manager in 2020, working across all key hospitality client accounts, before becoming the Head of Operations in 2022.

Approach:

Charlotte is focused on the seamless execution of projects, optimising our processes and ensuring our operational strategy is aligned with Punch’s business objectives.